1-800 Contacts Review

What is 1-800 Contacts?

1-800 Contacts is an American company and one of the largest online retailers of contact lenses. The company was founded in 1995 and is based in Draper, Utah. It is known for its large selection of contact lens brands and types, as well as its convenient online ordering and home delivery service.

The company also offers a 24/7 customer service and a mobile app that allows customers to easily reorder their contacts, track their orders and even scan their contacts to check if they are still valid.

It is also known as 1800contacts.com is an online retailer of contact lenses. They offer a wide selection of brands and types of contacts, as well as the ability to reorder your contacts and track your order history online.

Pros And Cons 1-800 Contacts

Some pros of using 1-800 Contacts include:

• Convenience: The company’s website and mobile app make it easy to order and reorder contacts, track orders, and check the status of prescriptions.
• Selection: 1-800 Contacts offers a wide variety of contact lens brands and types, making it easy to find the right product for your needs.
• Home delivery: The company will ship your contacts directly to your home, saving you the time and hassle of going to a physical store.
• 24/7 customer service: The company offers customer support around the clock, so you can get help with your order or resolve any issues you may have.

Some cons of using 1-800 Contacts include:

• Prescription verification: In some states, 1-800 Contacts is required to verify your prescription with your eye doctor before shipping your order. This can add some extra time to the ordering process.
• Shipping costs: While 1-800 Contacts offers free shipping on orders over a certain dollar amount, orders that do not meet this threshold will be charged a shipping fee.
• Limited in-person assistance: As the company is primarily an online retailer, you may have limited access to in-person assistance or fittings with a professional.
• Price: While 1-800 Contacts may offer competitive prices on their contact lenses, it is always a good idea to compare prices with other retailers to ensure you’re getting the best deal.

What do they have 1-800 Contacts?

1-800 Contacts is primarily an online retailer of contact lenses, they have a wide variety of contact lens brands and types available on their website and mobile app. Some of the products they offer include:

• Daily disposables: These are contact lenses that are worn for one day and then thrown away.
• Two-week disposables: These are contact lenses that are worn for two weeks and then thrown away.
• Monthly disposables: These are contact lenses that are worn for one month and then thrown away.
• Soft contact lenses: These are the most common type of contact lens, made of a soft, flexible material that conforms to the shape of the eye.
• Rigid gas permeable (RGP) contact lenses: These are a type of hard contact lens that are less flexible but allow more oxygen to reach the eye.
• Colored contact lenses: These are contact lenses that come in different colors to change the color of your eyes.
• Toric contact lenses: These are contact lenses that are designed for people with astigmatism, a common eye condition that causes distorted vision.
• Multifocal contact lenses: These are contact lenses that have multiple prescriptions in one lens, which allows people with presbyopia to see clearly at all distances.
• Specialty contact lenses: These are contact lenses that are designed for specific conditions or needs, such as keratoconus, a condition that causes the cornea to bulge.

Additionally, they also offer solutions and accessories to clean, disinfect, and store the contact lenses. They also have a prescription verification service and 24/7 customer service.

1-800 Contacts takes vision insurance

Yes, 1-800 Contacts does accept vision insurance for the purchase of contact lenses. Customers can use their insurance benefits to pay for their contacts by providing their insurance information at the time of checkout.

The company will then bill the insurance provider directly for the cost of the contacts. Customers can also check their benefits and coverage before placing an order by visiting their insurance provider’s website.

Some insurance providers may require a prescription from an eye doctor before coverage can be applied. It is always best to check with your insurance provider for more information on your coverage for contact lenses.

How to order from 1-800 Contacts online

Here are the general steps for ordering contact lenses from 1-800 Contacts online:

• Go to the 1-800 Contacts website (1800contacts.com)
• Use the search bar to find the brand and type of contact lenses you need, or browse the different categories of contact lenses available on the website.
• Once you’ve found the contact lenses you want, select the quantity you need and add them to your cart.
• Review your order and make sure that you have the correct contact lenses and quantity.
• If you have a valid prescription, you can either upload a copy of it or provide your eye doctor’s information so 1-800 Contacts can verify it.
• If you have vision insurance, enter your insurance information at checkout.
• Select your shipping method and enter your shipping and billing information.
• Review your order one more time to make sure everything is correct, then submit your order.
  You will receive an order confirmation email and a tracking number for your shipment.

Please note that if you are a new customer, you may be required to provide a copy of your prescription before your order can be processed. Also, if you are located in certain states, the company may be required to verify your prescription with your eye doctor before shipping your order.

Return policy 1-800 Contacts

1-800 Contacts has a satisfaction guarantee return policy for its customers. If you are not completely satisfied with your purchase, you can return or exchange your contact lenses within 90 days of the purchase date. To process a return or exchange, you will need to contact the company’s customer service team to request a return merchandise authorization (RMA) number. Once you have an RMA number, you can send the contact lenses back to 1-800 Contacts.

Here are the details of the policy:

• Returns and exchanges must be made within 90 days of the purchase date.
• Contact lenses must be unopened and in their original packaging.
• You are responsible for the cost of return shipping.
• You will be refunded or credited for the cost of the contact lenses, but not the cost of shipping and handling.
• If you received a damaged or defective product, 1-800 Contacts will cover the cost of shipping for the return.
• If you received the wrong product, 1-800 Contacts will cover the cost of shipping for the return.
• If you received the correct product but you’re not satisfied with it, you will be responsible for shipping costs.

It’s important to note that some restrictions apply, for example, if you received a free trial pair of contact lenses, you will be responsible for the cost of the lenses and shipping if you choose to return them. If you have any doubts, it’s always a good idea to check with 1-800 Contacts customer service team before returning or exchanging your contact lenses.

FAQs 1-800 Contacts

Here are some common frequently asked questions (FAQs) about 1-800 Contacts:

How do I know if my prescription is valid?

1-800 Contacts will verify your prescription with your eye doctor before shipping your order. However, if you are unsure about the validity of your prescription, you can contact your eye doctor to confirm.

How long does it take to receive my order?

The shipping time for your order will depend on the shipping method you choose and your location. Standard shipping typically takes 3-7 business days, while expedited shipping options are available for faster delivery.

What happens if my contact lenses are lost or damaged during shipment?

1-800 Contacts will resend your order or issue a refund if your contact lenses are lost or damaged during shipment. You can contact the company’s customer service team for assistance.

What is the return policy for 1-800 Contacts?

1-800 Contacts has a satisfaction guarantee return policy for its customers. You can return or exchange your contact lenses within 90 days of the purchase date. You are responsible for the cost of return shipping, but if you received a damaged or defective product, 1-800 Contacts will cover the cost of shipping for the return.

Can I use my vision insurance to pay for my contacts?

Yes, 1-800 Contacts accepts vision insurance for the purchase of contact lenses. You can provide your insurance information at the time of checkout and the company will bill the insurance provider directly for the cost of the contacts.

Can I change my shipping address once my order has been placed?

You may be able to change your shipping address after your order has been placed, but it will depend on the status of your order. Contact 1-800 Contacts customer service team as soon as possible to inquire about changing your shipping address.

How do I cancel my order?

You can cancel your order by contacting 1-800 Contacts customer service team as soon as possible. However, if your order has already been shipped, you will need to wait until you receive it and then follow the return policy.