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Condor Airlines Review

Condor Airlines

What Is Condor Airlines?

Condor Airlines is a German leisure airline that operates scheduled flights to various vacation destinations in Europe, North America, Africa, the Caribbean, and Asia. The airline was founded in 1955 and is headquartered in Frankfurt, Germany.

Condor Airlines operates a fleet of Boeing and Airbus aircraft and is a subsidiary of the Thomas Cook Group, one of the world’s leading travel and tourism companies. The airline offers various classes of service, including economy and premium economy, and has a frequent flyer program called “Miles & More.”

Condor Airlines has won several awards for its services, including “Best Leisure Airline in Europe” and “Best Long-Haul Leisure Airline” at the Skytrax World Airline Awards.

Is Condor Airlines Legit?

Yes, Condor Airlines is a legitimate airline that is registered and authorized to operate flights by the relevant aviation authorities. The airline has been in operation for over 65 years and is part of the Thomas Cook Group, a well-established and reputable travel and tourism company.

Condor Airlines holds all the necessary certifications and licenses required to operate commercial flights, and its aircraft undergo regular maintenance and safety checks to ensure compliance with international safety standards.

Condor Airlines has also won several awards for its services and customer satisfaction, which is a testament to its reputation and legitimacy. However, like any airline, it is advisable to check the airline’s safety record, customer reviews, and ratings before booking a flight.

Who Is Condor Airlines Owned By?

Condor Airlines is currently owned by the Polish Aviation Group (PGL), which acquired the airline in April 2020. Prior to that, Condor Airlines was part of the Thomas Cook Group, a British travel company that went bankrupt in September 2019. After the bankruptcy of Thomas Cook, Condor Airlines was briefly owned by the German government, which provided financial support to keep the airline in operation before it was sold to PGL.

PGL is a state-owned company that operates several airports in Poland, including Warsaw Chopin Airport, Kraków John Paul II International Airport, and Gdańsk Lech Wałęsa Airport. The acquisition of Condor Airlines is part of PGL’s strategy to expand its aviation business and develop its international presence.

Where Does Condor Airlines Fly?

Condor Airlines operates flights to various vacation destinations in Europe, North America, Africa, the Caribbean, and Asia. Some of the airline’s most popular destinations include:

  • In Europe: Spain, Greece, Italy, Portugal, Croatia, Cyprus, Turkey, Bulgaria, and more.
  • In North America: Canada, Mexico, and several destinations in the United States, including Las Vegas, Miami, New York, San Francisco, and Seattle.
  • In Africa: Egypt, Tunisia, and several destinations in the Cape Verde Islands.
  • In the Caribbean: Cuba, Jamaica, the Dominican Republic, and several other islands in the region.
  • In Asia: Sri Lanka and the Maldives.

Note that Condor Airlines may not operate flights to all of these destinations all year round and may adjust its schedules and routes depending on demand and other factors. It is advisable to check the airline’s website or consult a travel agent for the latest information on flight schedules and destinations.

What’s Condor Airlines Luggage Policy?

Condor Airlines’ luggage policy varies depending on the route and fare type of the ticket. Generally, the airline allows passengers to bring one piece of carry-on luggage and one checked bag on their flights.

Carry-On Luggage:

  • Economy Class: Passengers are allowed one piece of carry-on luggage weighing up to 6 kg (13 lbs) with maximum dimensions of 55 x 40 x 20 cm (22 x 16 x 8 inches).
  • Premium Class: Passengers are allowed two pieces of carry-on luggage weighing up to 10 kg (22 lbs) with maximum dimensions of 55 x 40 x 20 cm (22 x 16 x 8 inches) each.

Checked Baggage:

  • Economy Light: Passengers do not have any free checked baggage allowance. They can purchase checked baggage for an additional fee.
  • Economy Classic, Economy Flex, Premium Class: Passengers are allowed one free checked bag weighing up to 20 kg (44 lbs) with maximum dimensions of 158 cm (62 inches) (sum of length, width, and height).
  • For flights to/from the USA and Canada, the baggage allowance may vary, and passengers may be allowed to bring more checked baggage for an additional fee.

Additional baggage fees may apply for excess, overweight, or oversized baggage. It is advisable to check the airline’s website or contact their customer service for the latest information on their luggage policy and fees.

Check-in Process For Condor Airlines

Condor Airlines offers several options for check-in, including online, mobile, and airport check-in.

Online Check-in:

Passengers can check-in online using their computer or mobile device through the Condor Airlines website or mobile app. Online check-in is available from 24 hours to 2 hours before the scheduled departure time. After completing the online check-in process, passengers can print their boarding pass or receive it electronically on their mobile device.

Mobile Check-in:

Passengers can also check-in using the Condor Airlines mobile app, available for both iOS and Android devices. Mobile check-in is available from 24 hours to 2 hours before the scheduled departure time. After completing the check-in process, passengers can receive their boarding pass electronically on their mobile device.

Airport Check-in:

Passengers can also check-in at the airport using the self-service kiosks or at the check-in counter. Airport check-in opens three hours before the scheduled departure time and closes 60 minutes before departure for domestic flights and 90 minutes before departure for international flights.

Passengers must present a valid passport, travel documents, and a printed or electronic copy of their boarding pass to complete the check-in process.

Note that the check-in process may vary depending on the route and fare type of the ticket. It is advisable to check the airline’s website or contact their customer service for the latest information on their check-in procedures.

How Is Condor Airlines Customer Service?

Condor Airlines generally has good customer service, and the airline strives to provide a comfortable and pleasant travel experience for its passengers. The airline has a dedicated customer service team that is available to assist passengers with their queries, complaints, or other issues related to their flights.

Passengers can contact Condor Airlines’ customer service through various channels, including phone, email, social media, and live chat. The airline’s customer service representatives are generally responsive and helpful, and they can assist passengers with a wide range of issues, such as flight bookings, baggage inquiries, seat selection, and more.

Condor Airlines also offers a comprehensive FAQ section on its website, which covers a range of common questions and issues that passengers may have. Additionally, the airline has a customer feedback form on its website, allowing passengers to provide feedback on their travel experience and suggest ways to improve the service.

Overall, Condor Airlines’ customer service is well-regarded, and the airline has won several awards for its customer satisfaction and service quality.

Is Condor Airlines Worth It?

Whether or not Condor Airlines is worth it depends on several factors, such as the route, fare type, and personal preferences. Here are some factors to consider:

Pros:

  • Condor Airlines operates flights to many vacation destinations, making it a good choice for travelers looking for leisure travel.
  • The airline offers a range of fare types, including Economy Light, Economy Classic, Economy Flex, and
  • Premium Class, allowing passengers to choose the level of service and amenities that they need.
  • Condor Airlines has generally good customer service, with a dedicated customer service team available to assist passengers with their queries and issues.
  • The airline has won several awards for its customer satisfaction and service quality.

Cons:

  • Condor Airlines may not be the cheapest option for all routes, and passengers may be able to find cheaper flights with other airlines.
  • The airline’s Economy Light fare does not include a free checked baggage allowance, and passengers will need to purchase checked baggage for an additional fee.
  • Some passengers may find the legroom and seat width in the Economy Class to be less comfortable than other airlines.

In summary, whether or not Condor Airlines is worth it depends on several factors, and passengers should consider their travel needs, budget, and personal preferences before making a booking.

FAQ

What is Condor Airlines?

Condor Airlines is a German leisure airline that operates flights to many vacation destinations around the world. The airline is based in Frankfurt, Germany and operates a fleet of Boeing and Airbus aircraft.

Is Condor Airlines safe?

Condor Airlines has a good safety record and adheres to international safety standards. The airline is certified by the International Air Transport Association (IATA) and the European Union Aviation Safety Agency (EASA).

Where does Condor Airlines fly?

Condor Airlines operates flights to many vacation destinations in Europe, the Caribbean, Africa, Asia, and North America. Some popular destinations include the Canary Islands, Greece, Cuba, Mexico, and the United States.

What is the baggage allowance for Condor Airlines?

The baggage allowance for Condor Airlines varies depending on the fare type and route. Generally, passengers are allowed one piece of carry-on luggage and one checked bag. Passengers can check the airline’s website or contact customer service for more information.

How can I check-in for my Condor Airlines flight?

Passengers can check-in for their Condor Airlines flight online, using the airline’s mobile app, or at the airport using the self-service kiosks or check-in counter. Check-in times and procedures may vary depending on the route and fare type.

What is the customer service like at Condor Airlines?

Condor Airlines generally has good customer service, with a dedicated customer service team available to assist passengers with their queries and issues. Passengers can contact customer service through various channels, such as phone, email, social media, and live chat.

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