iHerb is an e-commerce site that sells more than 30,000 different natural products to a global customer base. The company was founded in 1996 by Ray Faraee. It has distribution centers throughout the United States and Asia. iHerb sells well-known national brands that can be found at many retail stores, or on other websites, and all products are stored and shipped exclusively by iHerb.
iHerb has approximately 1,600 employees from more than 30 different countries who speak more than 11 languages in the customer support center. Their support team is great and efficient. iHerb headquarters are located in California.
How does iHerb work?
First, you have to create an iHerb account. The process is straightforward and should only take a minute or so. Once you are done with that, you can begin searching for the products to buy.
Quality of iHerb Products
The quality of iHerb products is generally superb, however, I recommend reading the ingredients list of each product before purchasing it, because sometimes even the most “natural” and “organic” products may contain harmful ingredients.
What should I buy from iHerb?
You can buy almost any natural product known to man on iHerb. Some of the most popular items that people buy are probiotics, shampoos, spirulina supplements, herbal teas, turmeric powder, charcoal toothpaste, natural supplements, vitamins, and minerals, such as zinc and omega-3, whey, and vegan protein. I will share my favorite iHerb products at the end of this review.
Are iHerb products original, authentic, and safe?
iHerb is able to provide the freshest products possible due to its inventory turnover rate of approximately 8 times a year. The expiration or best-by dates are displayed on the products just as they would be if you were holding the physical product in a traditional store. Many of the products are even marked with an iTested label, which means that they have been tested by a third-party independent lab to ensure objectivity. You can also filter your search results by this term. The tests confirm that the supplement/nutritional facts panel is correct, and the product is also tested every six months to verify that it meets clean label standards such as a microbial analysis and a heavy metal analysis. iHerb’s storage facilities are clean and completely climate-controlled, which protects the products from conditions such as humidity, heat, and cold.
All the products I had ordered from iHerb were authentic, so as far as I know, iHerb doesn’t sell fake products.
Is iHerb ethical and eco-friendly?
iHerb is committed to the environment, and they strive to promote recycling and limit waste throughout the company with several eco-friendly initiatives. For instance, iHerb recycles all plastic bags, boxes, Styrofoam, and bubble wrap they receive from their manufacturers. In most cases, iHerb is paperless, which means that customers receive packing slips and other communication via e-mail. iHerb shipping boxes are composed of 20% recycled materials and are 100% recyclable. The company’s social media and blogs promote healthy, environmentally friendly living with articles and tips in 13 languages. iHerb helps humanitarian causes around the world – especially those that help children living in poverty receive an education.
iHerb customer support
You can contact iHerb’s customer support team 24 hours per day, 7 days per week, by chat to answer questions and/or resolve any problems with orders. I have contacted them on several occasions and I was always more than satisfied with the service.
There are no subscription fees. You can shop whenever you like to on iHerb, and there will be no surprise fees on your credit card or items showing up at your door that you did not want.
iHerb accepts different payment methods such as Paypal, credit cards, debit cards, and even Apple Pay.
The first thing many new customers notice is how low iHerb prices are. So why is iHerb so cheap?
iHerb is prepared to ship at a loss to generate income. And because the items they typically ship are quite light, they can be shipped very inexpensively. The price of vitamins is marked up a bit, so the company can afford to lose a little money on the postage, – hence, the low prices.
Is iHerb Worth It?
As I’ve mentioned above, iHerb is a perfectly reputable company, but like any other big company (including Amazon), they receive negative reviews. Their customer service might need a bit of improvement (although I personally never had a bad experience with them), but the variety and the quality of their products are exceptional.
iHerb is very trustworthy as it only allows reviews from customers who have ordered that specific product on the website, which guarantees accurate reviews to help you make the best buying choices.
How To Save Money On iHerb
How do I get an iHerb discount?
iHerb prices can be as low as wholesalers, if not lower, with a few extra discounts. You can also search for products that are on sale by searching for Super Deals. Brands of the Week are 10% off. There are also Trial Items that you can purchase one at a time for an introductory price that is up to 90% off. It is also possible to find iHerb coupon codes on the company’s website.
iHerb Rewards Program
You can share your favorite iHerb products, previous orders, or wish lists by sending your personalized rewards code to family and friends. They will get a 5% discount on their orders, and you will get $5 in Rewards Credits. You can use your Rewards Credits on any order or cash out when you have saved $100 or more in available credits. There is no limit to the amount of Rewards Credits that you can earn.
What is the iHerb app?
iHerb also offers a free app that customers can use to find and order products. It is very user-friendly and I always use it to place my orders.
How do I delete my iHerb account?
If you would like to remove your iHerb account, you have to visit the Contact Page on the iHerb website and send a message to the Website Help. In the message, you must state your name, username, and e-mail address.
Which is better iHerb or Vitacost?
Vitacost is another popular online store that sells supplements, herbs, vitamins, beauty products, and health foods. It sells many supplements under its own brand name. Vitacost also offers international shipping.
Vitacost now has more than 45,000 products from more than 2,500 brands, which is a larger selection than iHerb. Their customer service is generally more helpful, and some customers find their website to be more user-friendly and accessible. However, the iHerb shipping rates are much less expensive than Vitacost.
I like both sites and since they carry different products, I order from both.
Which is better iHerb or Amazon?
Although Amazon is more well-known, iHerb guarantees quality supplements, only provides authentic reviews, and offers iTested and Rewards programs. However, there are some products I like that are only available on Amazon so once in a while, I order from them, too.