Chewy Review: Pet Food, Products Free Shipping

As part of our review process, we’ve submitted samples to an independent lab. You can see the full report here and here. In addition to performing our own qualitative analysis of the brands reviewed here, we submitted samples for analysis at an ISO 17025 certified food testing and analysis lab.

We bought the products at full retail price, and the entire testing process was funded by All About Cats without direct input or influence from the companies involved.

Analytical testing in a food chemistry lab gives us the exact macro nutrient and micro nutrient content of each recipe. The tests also look at microbial content, yeast, mold, and heavy metals, helping you ensure that you’re only putting the best in your cat’s bowl. To access the lab reports for each food reviewed here, click the “view lab report” link in the product review.

About Chewy’s

The Stella & Chewy’s story starts in 2003, shortly after company founder Marie Moody adopted an Airedale-Shar-Pei mix named Chewy. After Chewy was diagnosed with distemper, Marie started preparing a raw diet for both Chewy and her other dog, Stella. In between jobs and inspired by the way her pups thrived on a fresh diet, she started delivering homemade raw food to pet guardians around New York City.

The raw food was a hit with New York pet people and soon Stella & Chewy’s was one of the best-known raw pet food companies in the industry.

Chewy Review: The best pet items

Chewy is a great place to get all of your pet necessities—not only because of their great deals and super fast shipping but also because there are thousands of customer reviews that easily let you know if you can trust a product. Just in time for National Pet Day on April 11, we’ve pulled together some of the best products from Chewy with practically perfect reviews so you can spoil your furry friends. Even better, Chewy is running major sales on some of their best-selling products through April!

A National Pet Day sale at Chewy is the perfect excuse to reward your furry friends with new toys, treats, beds, and maybe even a dog DNA test kit. And if you need a new dog bed, don’t miss our review of the Best Friends by Sheri Original Calming Donuts Dog Bed.

Embark Dog DNA Test Kit

Curious about your dog’s genetics and family history? Check out the Embark dog DNA test kit. With a quick and painless cheek swab, this DNA test analyzes over 200,000 genetic markers, providing you with detailed information about your dog’s breed type and family trees going all the way back to great grandparents.

The DNA test kit can even help you find your pup’s relatives! It also provides information about your pup’s health as it screens for over 200 genetic health conditions. After you send the sample in, you will receive the results through a personalized dashboard in between two and four weeks. Ninety-one percent of pup owners recommend the test kit.

Chuck it! Ultra Rubber Ball Tough Dog Toy

This rubber dog ball is recommended by 99 percent of customers. And for less than $5, you can’t go wrong. One customer writes, “Our dog loves his balls. He had a different ball in his mouth—when we brought out the Chuck it! balls he immediately dropped the other ball and sat with full directed attention as I started to open the Chuck it! balls. He runs around with the Chuck it! ball in his mouth and doesn’t let it go all day.” These are the pet products vets never buy—and neither should you.

Frisco 72-in Faux Fur Cat Tree & Condo

The Frisco cat condo has over 11,200 customer reviews. If you own a cat, you know how important it is to have a high-quality cat tree to withstand their claws. Multiple customers commented on how the product feels sturdy when they put it together. Assembly is required, but people said it was easy and their cats started enjoying it the second it was up. Check out these cute products that are made to look just like your pet.

Wellness Soft Puppy Bites Grain-Free Lamb & Salmon Recipe Dog Treats

If you’re working on training your puppy, these are the perfect chew able treats to use as a reward. They are easily digestible and also grain-free. One happy customer shared, “Look no further for treats for your puppy. These are the best by far to train young dogs! How do I love thee, let me count the ways… (1) soft and moist, even after the bag is opened… (2) easy to cut into smaller pieces… (3) hard-to-find chicken-free treats… (4) just smelly enough to make puppies go wild for them… (5) simple, healthy ingredients. I cut one treat into 6 pieces for my 5-pound puppy and the bag lasts a long time.” Find out the puppies that are easiest—and hardest—to train.

Armarkat Cave Shape Covered Cat & Dog Bed

If your cat or dog loves having a safe space to relax in, this is a fantastic bed. Many customers commented on how it’s the perfect bed for their shy cats. Instead of finding hiding places in blankets or the laundry basket, they cozy up in this bed. These are the things pet owners say they can’t live without.

Mammoth Cottonblend 5 Knot Dog Rope Toy

This durable 100 percent cotton rope provides your dog with hours of play while also flossing your dog’s teeth. Customers gave this product rave reviews because of how long it lasts against their dogs that are super chewers. One wrote, “My two dogs love to tug against one another.

They usually tear up any rope that I give to them. I have given them ropes made by some of the most popular brands and they still tear them up in a day or two. Watching these two K9s tug and exhaust themselves with this rope has been more than satisfying. Worth every minute.” Here are more indestructible toys that even the toughest pup can’t break.

American Journey Salmon Recipe Grain-Free Oven-Baked Biscuit Dog Treats

Chewy customers are big fans of American Journey treats. All of their flavors of dog treats have practically perfect reviews. These crunchy snacks are full of flavor and high-quality ingredients that will keep your pup begging for more. One customer gave these treats five stars and said, “These little treat biscuits are great according to my dogs. They sit and wait by the pantry to get one. The ingredients are healthy and they don’t smell when I open the bag.” These are the best dog food brands veterinarians feed their own pets.

Pet Fit For Life 5 Piece Squiggly Worm Wand Cat Toy

Cats of all ages love to play with this wand toy. “My cat has loved this toy from day one. Her new favorite,” shares one Chewy customer. “She usually needs a little convincing to play with toys, and some variety to keep her interested, but not this one.

She gets excited to run after her worm as soon as it touches the ground… and she’s 16! We play with it every day and she chases it until she’s tired.” This squiggly worm wand cat toy has 4.7 out of five stars and has over 940 reviews. When your kitty’s tired after all that play, check out the best cat beds for your cat.

Pet Honesty Hemp Calming Anxiety & Hyperactivity Soft Chews Dog Supplement

This pet supplement contains organic hemp powder, chamomile, ginger and Valerian root, and natural chicken flavor. It’s great for dogs that get anxious for vet visits or during thunderstorms or get upset when you leave them at home. One happy dog owner wrote, “We have an extremely anxious dog and [a] number of times, we have left our apartment/house to go somewhere and coming back has been stressful hearing the amount of whimpering and barking.

Since starting to give the calming hemp to her over the course of the last month, she has been much calmer, and…we can tell she will sleep throughout the time we are gone! They truly do help when partnered with healthy behaviors to ensure she is calmer before we leave.” Here are some other products that can help with your dog’s anxiety.

K&H Pet Products EX Mount Window Scratchier Kitty Sill Cradle

If your cat loves to watch the world go by out of every window in your house, they’ll love this sill cradle. It can easily stick to any window and allows your cat to people-watch, bask in the sun, and claw at the cardboard while they look out the window.

One cat owner wrote, “My kitty LOVES her window bed. She is a very active always on the go cat but obviously still loves her naps. This is the best of both worlds because she can nap there, watches the birds out of the window, and receives most of her treats/nail trimmings while comfortably up high. She uses this every single day for the past year and it’s still in great shape.” Here’s how to keep your cat from scratching the furniture.

Our Experience

I am a stay-at-home blogging mom of 8 who has been married for 22 years. We live in a small town in Wisconsin and own six rabbits, three dogs, two guinea pigs, one cat, a lizard and fish. We have always purchased our pet items (except a few special rabbit items not carried locally that we had to order online) at brick and mortar stores.

In my experience (with the rabbit items), it is expensive to purchase online, and so I was very reluctant to try it. However, I know how much my daughter loves her border collie, Flare. My daughter, Mercedes, has been trying different dog foods and had not yet found “the one”.

She found one she wanted to test that only Chewy .com carries, so I can’t get this one at a local store. Out of her own money, for three years, she has paid for dog training in obedience and agility. She has spent countless hours training, working with and loving on this dog, so I just had to let her try it.

What Was Purchased

Chewy .com had a sale on the dog food that she wanted to try, it was “buy one, get one free”. Plus, they also had free shipping if you spent over $49. To get to that amount, we needed another item. Mercedes had been wanting a new harness to practice off-leash agility that has a handle on it so she ordered that as well.

The Ordering Process

I think I may have been busy breastfeeding my new baby at the time, so we ordered on my smartphone. It was very simple to do. We basically found the dog food section, clicked the photo of the one we wanted, hit “add to cart”, found the harness, hit “add to cart”. I was surprised that it didn’t add the free bag of dog food, but then I noticed in small writing (used my fingers to make it bigger so my 45 year old eyes could see it) that you had to select a quantity of 2 to get the free bag. So I did that and sure enough, it was a free bag!

Auto ship

I set up an account with my password, entered my shipping information, my debit card and completed my order. It then asked me if I wanted to be on Auto ship. Auto ship allows you to have easy, repeat deliveries. That would be nice if you know about how often you need a shipment.

I have not paid attention before, but we should start tracking it as Chewy .com presently offers a 30% discount for your first Auto ship purchase and 5-10% off future purchases and I love discounts! It looks like you set a schedule (which you can change or cancel when you want to), they bill your account, and ship the product you selected as often as you have chosen them to ship it. I did not choose it because I was not sure if I would like receiving pet products shipped to me at the time.

Order Confirmation

I received an email thanking me for creating an account with Chewy .com. It was signed “Your Chewy Family”, which I thought was a very nice touch. We consider our dog to be a member of our family. It helps me to remember there are caring people behind this business, it’s not just automated robots helping me out, it’s humans, probably with pets or fur-babies of their own.

Next, I received a receipt for my purchase with a “Thanks for your order!” in a second email. Six hours later, I received a “Your Order Is On It’s Way!” email with a tracking button to push to keep track of the shipment. If you want to check the shipment, you need to enter your email and password you created.

I was very surprised and pleased to see that somehow this package got to my house in Wisconsin within less than two days of my order. The order was placed at 2:57 p.m. on a Tuesday and I received the product around 11 a.m. on Thursday! How does that even happen? Wow!

The Shipping Container

The box was very large and beautifully designed with their company name and theme color. I imagine if we start to receive these more often, our smart dog will start to recognize the packaging and get very excited at the sight of it! After opening the top, we noticed handles on the inside flaps (see photo below – it’s hard for me to describe in words).

Had I known that was there, we would have opened it outside by the door and used the handles to drag the box in rather than trying to get arms around it and lift. I know what to expect now. We received exactly what we ordered, all in one box.

The Dog Food

We are still in the process of reviewing the dog food, which takes several feedings for us to make up our minds about. I will say though, that I have noticed she is not so overly hyper as she is on corn-based dog foods. This helps her to be more focused during training sessions. So this section will be based on appearance of the product.

The thing I worry about when purchasing pet food is how long it has been sitting around waiting for someone to buy it. Often, items that are on sale or clearance can be old and getting stale. With my purchase, I was looking and smelling to see if the product was moldy or stale in any way.

The dog food smells fresh, not stale. I would say it smells a little like fish food, and that’s because the first ingredient of fish food is fish meal (ground dried fish). The first ingredient in this dog food is de-boned salmon, so I think it smells as it should for this flavor.

I was also happy to see that the bag fits in our favorite dog food container. We like to keep it in the bag inside a plastic sealed clear tote for best freshness as well as to keep our dog out of it so she doesn’t get too much.

Frequently Asked Questions Chewy

What is the status of my order?

To check the status of your order, go to Orders. Here’s what you will see:

Preparing for Shipment: This means we’re currently processing and packing the goodies for your pet. You’ll receive an email to let you know we received your order. When your order ships, we’ll send another email with tracking information.

Shipped: Your order has left our warehouse. Within 24 to 48 hours, you will also see a link to track your package.

Delivered: Your order has arrived! Orders are delivered 7 days a week before 10 p.m.

How do I cancel or change my order?

A message about current events: Our teams are focused on serving as many pet parents as possible, and due to high demand for essentials, including medication, we’re temporarily not able to change existing orders.

If your order hasn’t shipped yet, you can cancel it from your account. Go to Orders, click on the order you want to cancel, and click the “Cancel This Order” link.

If you need help canceling your order, please send us a message with your order number. We will resolve it as quickly as possible so that your experience is simple and worry-free. If we have already processed your order, we may not be able to cancel it. In that case, we will issue you a refund. We also accept returns within 365 days of purchase.

How long does it take to get my order?

Most customers can expect to receive their food and supplies within 1 to 3 days. Orders that require prescription approval or personalization may take longer to ship.

How do I make a purchase?

To place an order, make sure you are logged in to your Chewy account or create a new account.

Next, search for the items you would like to order. Use the search bar at the top of the page to search for products. Or, click “Shop by Pet” to browse different categories. Click on a product to see more details. To add the product to your cart, click on the orange button that says “Add to Cart.”

What is the status of my refund?

Depending on your banking institution, your refund will be credited back to your original payment method(s) in 3 to 5 business days.

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