Surfdome Review

Finding quality outdoor gear, including surf and skate gear may not be the easiest task to accomplish for much of the year. This difficulty is exacerbated if you do much of your shopping in high-street stores. The good news is that you can find the gear you want online. The right online store can provide everything that you need without you having to venture outside of your home.

In this review, we will take a close look at Surfdome, which offers a broad range of brands along with free shipping in the UK and next day delivery if you place your order by 9 PM. They sell clothing and equipment for surfers skaters and snowboarders along with camping and other outdoor accoutrements as well. We will determine what (if anything) makes them worth your time and whether they can provide you with everything you need to meet your outdoor clothing and equipment needs.

ABOUT SURFDOME

Surfdome was launched in 2006 and has its base in London. The company claims to be “Europe’s premier action sports and lifestyle retailer.” They also state that they provide their customers with a large number of the world’s top surf, lifestyle and snow brands and that they cater to travellers and festival goers along with fans of action sports.

The Surfdome inventory includes thousands of clothing styles along with footwear and accessories. Also of note is the fact that they ship their goods globally. Items purchased on surfdome can be sent to more than 60 countries and the company states that it has a commitment to providing “outstanding” customer services. Their aim is to ensure that their customers are covered when they hit the slopes, beaches, and streets.

TOP FEATURES OF SURFDOME

The most striking feature of surfdome is the sheer volume of products that they have in stock combined with their diverse inventory. They offer over 600 brands and 36,000 clothing styles.

The gear that they sell for surfers ranges from surfboards to stand up paddle boards. They also sell wetsuits, surfboard bags and many different kinds of surf accessories. Also, as any serious surfer will tell you, the equipment you choose depends largely on your skill level. Surfdome provides you with a guide for selecting a surfboard based on whether you are a beginner, intermediate or advanced surfer. The guide can tell you about wax and fin types as well.

Their range of snow gear includes items for snowboarders and skiers. For the snowboarder, they have snowboards, snowboard boots along with snowboard bags and bindings. For skiers, their offerings include mountain, backcountry and freeride skis along with bindings and ski poles. For both types of winter athletes, Surfdome provides clothing and other accessories such as balaclavas, jackets, and gloves.

Are you a beginner snowboarder or skier? Take a look at Surfdome’s Snow Boots Buying Guide. It provides tips on sizing, socks and choosing boots. Their Snowboard Buying Guide can help you to pick a snowboard using factors like your skill level and riding style.

Surfdome caters to skaters as well with items like cruisers, longboards, and mountain boards. They offer skate clothing from the leading brands along with equipment for everyone from beginners to experienced veterans. Surfdome does not neglect safety as their inventory includes knee and elbow pads from multiple manufacturers along with skate helmets in a variety of styles. Impact shorts and wrist guards are on sale as well.

If you are a beginner who needs lessons on choosing the right gear, Surfdome is there to teach you in addition to equipping you. They offer a buying guide on skateboards and longboards to help educate their customers.

Campers can find all the equipment they need to help them enjoy their time outdoors. Surfdome has the basics like tents and sleeping bags along with camping furniture and water purification tablets for serious fans of outdoor living. Clothing options are also available as Surfdome sells hiking boots, sandals and snow boots. They also offer thermal socks, underwear and body warmers.

Along with all of the above, Surfdome offers clothing for kids including backpacks, jackets and more. They offer a wide variety of camping gear as well.

Finding the items you want is easy on surfdome. Not only is there a search box on the top right of every page, but you also have the option of browsing through the different categories. Surfdome categorizes their products according to gender, activity, brand and department.

SURFDOME PRICES

Because of the large number of brands they offer, it would be difficult to discuss Surfdome’s prices in any detail; however, they make it easy to find items within your budget by providing filters for different price ranges. Keep in mind that Surfdome sells products from some of the leading brand names, which means that you can expect to see higher prices for some goods.

Note that they also provide a filter so that you can see discounted items. The discounts for some categories range from 10 percent to as much as 60 percent. Surfdome also offers promotional codes that run for limited time periods. In many cases, these codes are brand- or category-specific. You can find these codes in Surfdome’s mailers or their in-package flyers.

Presently, Surfdome offers customers four ways to pay: MasterCard, American Express, Visa, and PayPal. They also provide the highest levels of security possible to protect their customers who order using credit and debit cards.

For students, they offer the NUS discount; this is an exclusive 15 percent discount on items excluding GoPros. A student simply has to register and enter their NUS Extra card number on their account page.

The delivery options include standard, which costs ₤1.99 but is free when you spend ₤30.00 or more. You can also get Royal Mail 3-day service for ₤2.99 but which is free with a purchase for more than ₤75.00. DPD Next Working Day shipping costs ₤5.99 and is free when you spend more than ₤150.00. Note that for DPD Next Working Day shipping, you should place the order before 9 pm on a weekday. Note also that a signature will be required for next working day deliveries.

CRITICISM OF SURFDOME

The reviews of Surfdome are overwhelmingly positive. The company’s customers praise the ease of purchasing from them along with the website’s easy navigability. Another highly regarded aspect of the Surfdome experience is the fact that the prices on the website are reasonable.

Customers repeatedly use words like “affordable” and “good prices” in their reviews. Surfdome’s customers also enjoy the fact that the company offers excellent sales and a wide variety of products. The company gets high marks for the speed with which it dispatches orders and for the ease of making returns when necessary. The customer service staff at Surfdome is widely considered to be friendly, and those who have purchased from Surfdome say that interacting with them is pleasant.

CUSTOMER SUPPORT

For shoppers who need help with a product that they have purchased, Surfdome’s customer support is easy to access. They have the option of contacting customer support by phone or by emailing them using the online form on the website. The local and international phone numbers, as well as the online form, can be accessed by clicking the Contact Us link at the bottom left of each page on surfdome. Note that the opening hours are 8 am to 8 pm on weekdays, 9 am to 6 pm on weekends and 9 am to 6 pm on bank holidays. If you want to try finding the answers to your questions yourself, there is a Frequent Questions page that you can visit by clicking the link on the bottom right of each page on surfdome.

Surfdome’s return process is easy, all that is required is that the product is unused and that its packaging is intact. In the UK, the customer simply completes the return note and ticks the refund box next to the products that they are returning. They will also have to attach their name and billing address so that the return can be identified. The customer has the option of returning the item via the courier of their choice. Most returns are processed within ten working days as soon as the returned item is received at the Surfdome warehouse.

Once the returned item is inspected, the refund will be issued less the cost of the original delivery. Customers receive an email confirming their refund once processing is complete.

For customers in France, Germany, Ireland, Portugal and Spain, returns can be made with the ReBOUND platform. Returns from other countries around the world can be posted to the Surfdome return address in Wellingborough. This address can be found on the Frequent Questions page.

FINAL THOUGHTS

Despite the name, Surfdome is not just for surfers. They offer a varied selection of gear for several outdoor activities. Whether you enjoy hitting the slopes in the winter, riding the waves or performing tricks in your local skate park, Surfdome has what you need.

We recommend Surfdome for outdoor enthusiasts and those who are buying gifts for them. Surfdome is the online store that can meet all your surfing, skating and snow gear needs.